MPWZ : Online Energy Bill Payment Madhya Pradesh

Name of the Organisation : Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Ltd (mpwz.co.in)
Type of Facility : Online Energy Bill Payment
Location : Indore

Website : http://www.mpwz.co.in/

Steps of Online Payment :
1. Log-on to www.mpwz.co.in
2. Under Customer Services Click on “View and Pay Energy Bill for LT”
3. On this page, kindly go through the energy bill snap-shot and the comments exactly below it very carefully before moving forward. And follow as directed.
4. For the 21 towns(R-APDRP) mentioned in the comment continue with the Online Bill Payment section. And for 3 towns (Non R-APDRP) mentioned in the next comment and rest locations follow the Click Here link provided in the comment.
5. After the successful payment an online payment receipt will be generated which should be kept safely and will be required in case of any complains or query.

A pictorial representation of Online Energy Bill Payment Process is mentioned below as :
** Part A (R-APDRP)
** Part B (Non R-APDRP)

R-APDRP:
To avail Online Energy Bill Payment Facility (i.e. through website) for AGAR, BADNAGAR, BARWANI,BURHANPUR, BARWAHA, DEWAS, DHAR, JAORA, JHABUA, KHANDWA, KHARGONE, MANDSAUR, MHOW, NAGDA, NEEMUCH, NEPANAGAR, PITHAMPUR, SANAWAD, SENDHWA, SHAJAPUR & SHUJALPUR town DCs kindly continue with the “Online Bill Payment” section below.

Pay Online

Non R-APDRP:
To avail Online Energy Bill Payment Facility (i.e. through website) for INDORE, RATLAM & UJJAIN, Kindly enter IVRS ID or Service Number in the box given in the below link.

Note :
Service Number :
The service number is appearing in the top left corner of the electricity bill.

IVRS ID :
The IVRS ID is appearing in the top left corner of the electricity bill.

Payment :
Following options are available for making online payment :
** Credit card (American Express/MasterCard/Diners Club International/Visa)
** Debit cards (Visa/MasterCard)
** Internet Banking
** Cash cards

Note :
In case of “Internet banking and Debit card” based transaction, after a successful transaction, if error page is displayed instead of the receipt, kindly check whether your bank account is already debited with the amount of earlier transaction before attempting to pay again for the same service no. If debited, please do not attempt to pay again for the same service no.

In case of “Credit card and Cash card” based transaction, after a successful transaction, if error page is displayed instead of the receipt, kindly check the details of the transaction by calling the help line number mentioned at the reverse side of the card and the get the status of successful/failed transaction.

The payment status in both cases as discussed above will be received by MPPKVVCL, Indore (M.P.) from respective banks in due course of time and the consumer billing data base will be updated accordingly.

Advance payment of electricity bills :
At present you can make the payment of the actual amount of your electricity bill, however this facility may be added in future.

Secure Transactions :
The security and confidentiality of your personal and financial information is of utmost importance to MPPKVVCL, Indore (M.P.). You are provided with best-in-class security standards when it comes to using the online payment service so that your transactions are safe.

To prevent unauthorized access and ensure the appropriate use of information, we have put in place appropriate procedures to safeguard all personal information that is collected online. Further online payment service is secured using Secure Sockets Layer (SSL) encryption. This ensures that your account numbers, personal data and other online information exchange are never sent over the Internet unencrypted and cannot be viewed by unauthorized individuals.

Support :
If you are experiencing any problem, kindly send a email to epaymenthelpdesk@gmail.com with details of the problem.