IndiaFirst Life : Register Insurance Claim & Track Status Online

Name of the Organization : IndiaFirst Life Insurance Company Ltd(indiafirstlife.com)
Type of Facility : Register and Track Claim Status Online
Location : Mumbai

Website : http://www.indiafirstlife.com/web/insurancestore/home

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Register Claim Online:
Enter the Policy Number and Date of Birth of Policyholder in the link given below to register online.

https://www.indiafirstlife.com/

Upload Documents:
Enter the Policy number and Enter the Date of birth of deceased in the link given below to upload the documents.

https://www.indiafirstlife.com/

Claim Tracker:
Enter Policy Number and Enter the Date of Birth of Policyholder in the link given below to know the claim status.

https://www.indiafirstlife.com/

Know About Claim :
What are the documents I would need to provide for the processing of the death claim?
You need to provide following documents to us for your claims settlement
1.Completely filled and signed Claim Intimation Form (Online form)
2.Copy of Death Certificate *
3.Physician Statement
4.Copy of Claimant ID & Address Proof *
5.Copy of Life Assured age proof *
6.Copy of claimant’s Bank Passbook & Cancelled Cheque *
7.Medical / Diagnosis Reports/ Discharge summary for the particular Treatment (In case death happened in Hospital)

* Mandatory Documents for claim processing

In case of death due to accident what documents I would need to submit in addition to above?
You need to provide following additional documents in case of death due to accident.
1.Copy of First Information Report ( FIR ) *
2.Copy of Post Mortem Report ( Autopsy ) *
3.Copy of Panchnama ( Inquest Report ) *

* Mandatory Documents for claim processing

Would my claim be processed only on the basis of documents uploaded through Online Claim Intimation?
No. The claim processing would be formally initiated only on receipt of Physical Copies of the Claims Documents.

Where should I submit Physical copies of all the Claim forms and documents pertaining to the claim?
All duly completed Claim forms and documents needs to be couriered to us on
Claims Department,
IndiaFirst Life Insurance Company Ltd
301, ‘B’ Wing, TheQube, Infinity Park,
Dindoshi – Film City Road, Malad (East),
Mumbai – 400 097.

Would my claim be processed only on the basis of documents uploaded through Online Claim Intimation?
Claim settlement time depends on complete submission of Claim documents as required by the company. At IndiaFirst Life Insurance we endeavor to settle a claim in 15 working days from the date of receipt of the Intimation. In case we need to investigate the matter the time required for settling the claim could be extended.

Where should I contact in case of any further queries or clarification?
In case of any further queries or clarification, you may contact us on 1800–209–8700 or mail us at claims.support@indiafirstlife.com

How would the claim amount be paid?
All claim payments would be made through the electronic fund transfer only. Please do not forget to fill in “Mode of Payment” section in the claim form.

About us:
IndiaFirst Life Insurance is one of the youngest life insurance companies in India with a rich legacy of over 360 years of combined service of its promoters – Bank of Baroda, Andhra Bank and Legal & General.

This joint venture brings together a real understanding of the Indian consumers by the promoter banks with international best practices developed by Legal & General. Shri. Pranab Mukherjee, Former Finance Minister, Government of India launched our nationwide operations in Delhi in March, 2010

Contact us:
IndiaFirst Life Insurance Company Limited
301, ‘B’ Wing, The Qube,
Infinity Park,
Dindoshi – Film City Road,
Malad (East), Mumbai – 400 097

Toll Free Line (Within India) : 1800 209 8700
Contact No. (Outside India) : +91 22 61164900