Name of the Organization : Bharat Petroleum Corporation Ltd (ebharatgas.com)
Type of Facility : LPG Cylinder Refill Booking Online/ SMS
Location : Mumbai
Website : http://www.ebharatgas.com/
Multiple Channels to book your Bharatgas Cylinder :
Offering you the flexibility and convenience of booking your refill cylinder at anytime, from anywhere in the country, when you are on the move, on a holiday or at home through 4 modes :
1. Online though www.ebharatgas.com
2. Through SMS
3. Through IVRS
4. Through a mobile app for Android & iphones
24 hr. Bharatgas cylinder booking facilities on www.ebharatgas.com :
The Online Customer Service permits the Bharatgas Customer, at registration, to create his / her own Login ID and Password, which will enable him / her to interact online and access information in a secure environment and avail of the following facilities
** Place an order for refill cylinder ONLINE
** View Refill Order Status/Brief History
** Avail of the Reminder Service
** Participate in Contests / Promotions as and when organized on the site
The Online facility of booking Bharatgas cylinders is available to all Bharatgas customers.
Refill booking through SMS :
This facility is available to all Bharatgas Customers across all Metro cities and State capitals To avail the facility, please follow the steps given below:
** Register your Mobile number (for the First Time Only) with your LPG Distributor
** For Refill Booking(through SMS) Type on your Mobile LPG
– Send this SMS to 57333.
– Vodafone, MTNL, Idea, Airtel & Tata Users can also send this SMS to 52725.
When you book for refill cylinder, you will receive an SMS confirming the Booking of refill cylinder with booking reference number
When the cylinder is delivered, you will receive an SMS confirming the delivery of the refill cylinder with delivery date.
Book your LPG refill cylinder at YOUR convenience on IVRS 24×7 :
Now we bring to you IVRS facility for refill booking. The benefits of using IVRS for refill cylinder booking are many :
** You can book the cylinder at your convenience 24 x 7 on all 365 days
** No extra charges
** You can choose the language – Option of Local Language / Hindi / English is available
** You will receive Confirmation of Booking through SMS
** You will also receive Confirmation of Delivery through SMS
To start using IVRS, all you need to do is register your phone number (landline and/or mobile) with your LPG distributor, this is a one-time exercise. For registering your phone number, you can download the form from our website www.ebharatgas.com, fill in the details and hand it over at the distributorship. You can use your landline or mobile to book the cylinder, however we suggest that you register both your landline and mobile number so that you have the benefit of receiving the confirmation SMS.
Using the facility is very simple, you have to just dial the unique IVRS number for the State and follow instructions.
Example :
if you are an LPG customer residing in the State of Maharashtra, you need to dial 9420456789. Just follow the instructions and your refill will be booked instantly.
Book Your LPG Refill Cylinder with Mobile App on Android & iphones and do much more… :
A Mobile application now available for LPG consumers on Android and iphones with options to book Refill cylinder, to register request for second cylinder, log a complaint, check the history of refill supplies received, to put a request for surrender of connection and also rate your distributor.
The Mobile Application is presently available for Android phones in the Google play store and for iphones on Apple Store.
Installation Of Program :
Go to – PLAY STORE – search for ‘Bharatgas’
Install the application by selecting ‘Bharatgas’
Activation :
** Distributor Code (Available on Transparency Portal)
** Consumer no
** Mobile no
** Submit the details.
You will receive an SMS with the activation code on your mobile.
After receiving activation code, application on mobile is to be launched and activation code to be fed.
It will also ask to give your own security code (a password) so that at later stage whenever this application is used, it will ask for your security code, verify the same and allow you to use the options.
The Above Mentioned Steps Are A One Time Exercise Only.
For More Details, Click Here :
http://www.ebharatgas.com/pages/Cust…S_MOC.html#SMS
Contact Us :
LPG Business Unit
Bharat Petroleum Corporation Limited,
Bharat Bhavan II,
5th Floor4 & 6 Currimbhoy Road, Ballard Estate,
Mumbai – 400001
Telephone : 022 22714516 / 022 22714508
Fax : 022 22713815