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KSEB : LT Bill Online Payment Kerala

Name of the Organisation : Kerala State Electricity Board (kseb.in)
Type of Facility : LT Bill Online Payment
Location : Thiruvananthapuram

Website : http://www.kseb.in/

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LT Bill Online Payment :
1.Keep your latest Electricity Bill near by, before attempting the Payment.
2.Select the Section.
3.Enter Consumer number and Bill Number
4.Enter the Email id and/or Mobile Number. Click Show Bill Details
5.In the case of Central Server Sections (Puthenchantha and Vellayambalam of Thiruvananthapuram Dist.) number of Pending Regular Energy Bills and the total amount due will be shown.
6.For other sections, the last Regular Energy Bill is available for payment, provided the payment being made 2 days before Disconnection date and the Consumer is not having any other arrear.
7.Select the desired mode of transaction – Net Banking, Credit Card or Debit Card.
8.Balance amount in full, along with Surcharge applicable (if any) and applicable transaction charges will be shown. For Net Banking, transaction charge will displayed in the Payment Gateway site.
9.For Central Server Sections, Surcharge for belated payment will be intimated in the next Bill.
10.Click Confirm Payment
11.Finally, a confirmation screen with net transaciton amount will be shown.
12.Click Make Payment
13.User will be carried to Payment Gateway Site. Make secure payment.
14.Once payment is completed, the transaction details will be displayed. User can take printout of the same.
15.The details will be send to the given Email/Mobile also.
16.In the case of Central Server Sections, the payment will be immediately effected in the concerned Section Offices.
17.For other sections, it will be updated the next day. However the date of payment will be the date of actual payment through Online portal.
18.Consumers can make payment of Regular Electricity Bills through Net Banking or Credit/Debit cards.
19.Transaction charge will be deducted from Consumers account.
20.Bills under litigation will not be considered
21.In case of dispute regarding the bill amount shown in this portal and the original bill kept in the Section Office,the latter shall prevail.
22.For sections other than Central Server Sections, the payment made by the Consumer in Section Office counter/FRIENDS counter will not be reflected in the Online portal.
23.In case Consumer make payment of such Electricity Bills again, such amount will be treated as advance.

Quick Pay : http://pg.kseb.in/ui/qpay.php

Helpdesk :
During Online Payment, if the amount is debited from bank account and the transaction details are not generated online, please allow us 48 hours to generate the transaction details. If the Online transaction details are not generated even after 48 hours and money is not refunded to the bank account, please report the problem to the KSEB Support Team with Section Code, Consumer Number, Date of Payment and Bill Number.

Email id : ltpaymentsupport@ksebnet.com
Phone : 9496012427, 04712514268

Payment Options :
An LT consumer can remit electricity charges in any of the following manner :
** Pay online using Net banking, Credit/ Debit cards.
** By cash at the cash counter in concerned Electrical Section Office /collection centre.
** By crossed local cheque or Demand Draft drawn in favour of the Assistant Engineer and sent by post or presented in person.
** By MO payable to the Assistant Engineer.
** In FRIENDS collection centres /Akshaya e-pay counters where this facility is available (payments accepted in these centres only up to due date given in invoice).

Contact Postal Address :
Kerala State Electricity Board Ltd.,
Vydyuthi Bhavanam
Pattom, Thiruvananthapuram – 695004
Kerala

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