Name of the Organisation : Air India Ltd (airindia.in)
Type of Facility : Book Ticket, Get Flight Information & Schedules Online
Location : India
Website : http://www.airindia.in/index.htm
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How to book a e-ticket in Air India Online?
1) For Booking a ticket please click the link given below to login
2) Select the language and fill the From & To column
3)Select the departure & return date
4)Select the passenger type
5)Click the Book Now button
Get Flight Information :
Enter the flight operator and number in the link given below to locate flight information
Schedule Search:
Enter the route and date in the link provided below to locate schedules
Conditions For Online Booking:
Features of Online Booking:
The Air-India Limited online booking system is currently available only for flights operated by Air India Limited and its code share partners. You can book online for up to nine (9) passengers (including adults and children) per booking. The number of infants booked, may be up to the corresponding number of adults.
The bookings can be made in First, Business and Economy Class on Air-India Limited services only, subject to seats being available.For Code share flights, bookings can be made in the class for which Air India Limited has an agreement. Fares are not guaranteed until ticketed. Online bookings for Air India Limited and code share partner operated flights can be made up to 2 hours before departure.
To enter the airport and for check-in, you must present the itinerary receipt along with any of the following valid photo identifications :
International Travel : Passport
Domestic Travel :
Passport, Photo Pan Card, Election card, Photo Driving
License, and any Central/State government issued photo ID card.
Payments :
Payment for online bookings can be made through credit cards, debit cards, internet banking (direct debit) as specified below.
Credit Card :
Payment for online booking is accepted by all Master and VISA Credit Cards. AMEX Credit Cards can be used for INR Payments for international travel ex India and domestic travel within India. We accept Credit Cards issued in India and outside India. Credit Card payment is subject to authorization from the card issuing bank.
Visa Electron :
Debit Card payment is subject to authorization from the card issuing bank. The Debit Card used to purchase the ticket/s will have to be produced at the time of check-in.
If the card holder is not a member of the travelling party, the travelling member should carry a photo copy of the card used (front and reverse) with the Credit Valid Verification (CVV) number blocked for security reasons and a signed letter from the credit card holder authorising the payment for the travel.
Net Banking and Cash Cards :
If you have an account with any of the mentioned banks under the Net banking/cash card option(s) on the booking engine, then you can pay for your e-ticket(s) securely through the respective bank’s Internet banking option and the amount will be automatically debited from your account.
Modifications, Cancellations and Refunds :
Once you make your reservation online you can make use of the “My Booking” section to modify or cancel your reservation. The link to “My Booking” section is available on Air India Limited website and can be accessed from the homepage.
This facility is available for all domestic bookings. Cancellation and refund is permitted for International bookings created on or after 02March2012. Online cancellations and refunds can only be processed prior to flight departure for both Domestic and International travel on fully unutilized tickets. Online refunds cannot be processed on partially utilized tickets.
Security :
AIR INDIA LIMITED will take appropriate steps with the help of implemented technology and security features, to protect the personal information you share with us .
Documentation requirements :
The responsibility to ensure the correctness of all documentation including valid passport, visa (if required) rests solely with you. Air-India Limited will not be responsible for any damages arising out of incomplete or improper documentation on your part.
Airport Tax, Surcharges, and Fees :
All known taxes, surcharges, and fees at the time of ticketing will be collected on your ticket. Some airports will levy airport departure taxes, surcharges, and fees which are payable by passengers at the airport locally. Information on these charges may not be provided through our quoted fares.
Conditions of carriage :
The carriage of passengers and their baggage by air shall at all times be subject to the Conditions of Carriage of the carrier concerned. Please read ‘AIR INDIA LIMITED’s’ – “General Conditions of Carriage” for Passengers & Baggage handling, which shall govern all the aspects/conditions of Carriage of Passenger and Baggage.
Modification of Terms :
AIR INDIA LIMITED reserves the right to change these terms and conditions at any time without notice or liability. You are responsible for regularly reviewing these Terms and Conditions. Continued use of AIR INDIA LIMITED online booking, following any such changes shall constitute your acceptance of such changes.
Online Bookings Helpdesk : (10 a.m. to 5 p.m.)
Landline number : 011-24624074
Landline number : 011-24624075
Fax : 011-24694171
E mail ID : eCommerce@airindia.in