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Name of the Organization : Tamilnadu Civil Supplies & Consumer Protection Department (consumer.tn.gov.in)
Type of Facility : New Ration Card Application Procedure
Location : Chennai

Website : http://www.consumer.tn.gov.in/

Tamilnadu Civil Supplies & Consumer Protection Department Related Content :
Ration Card Application Details : https://www.indianjobtalks.in/15225.html
Online Ration Card Renewal : https://www.indianjobtalks.in/3805.html
Know Your Shop Allotment : https://www.indianjobtalks.in/2910.html
Register Complaint Online :https://www.indianjobtalks.in/2563.html

Grievances Redressal Camps 2014: https://www.indianjobtalks.in/40827.html

New Ration Card Application Procedure :
The following rules apply for getting a new ration card

Eligibility :
** The applicant and his/her family must be Indian citizens
** The applicant and his/her family must be living and cooking separately
** The applicant and his/her family must be ordinarily resident in Tamil Nadu
** The applicant or his family members must not possess any family card in any State in India
** The applicant or any of his/her family members must not be a member in any other family card in Tamil Nadu
** The applicant and members of the family must be close relatives

Application Format :
Download Here

Sent To :
** In Chennai city and its belt areas, filled in applications with documents must be filed with Assistant Commissioner of Civil Supplies of the zone in which the applicant lives. Applicants can contact the above offices over telephone if there are doubts over the jurisdiction office of the area in which he/she is resident.
** In districts other than Chennai, Taluk Supply Officers of the Civil Supplies and Consumer Protection Department or Assistant Rationing Officers (in Coimbatore city) concerned of the area in which the applicant lives is competent to receive applications for family cards.
** Applicants are requested to obtain an acknowledgement slip at the counter in the Assistant Commissioner’s or Taluk Supply Office concerned.
** Applicants may also chose to send the application by post. However, it would be wise to send it by Registered Post with Acknowledgement Due (RPAD) to ensure that there is proof of submission.

Documents Required :
Application (in the new format above) should be filled up completely, signed or thumb-impression and submitted along other documents below. Incomplete forms are liable for rejection.

The following documents need to be attached :
** Proof of applicant’s current residence in Tamil Nadu (copy of original document)
** Election Photo Identity Card (EPIC), OR
** Property tax payment receipt in case of own house (current year), OR
** Electricity Bill (last month), OR
** Telephone Bill (last month) , OR
** Front Page of Bank Pass Book, OR
** Allotment orders in respect of persons residing at houses allotted by Slum Clearance Board, OR
** Passport, OR
** Currently valid tenancy agreement (in case of rented house), AND
** Surrender Certificate along with relevant family card issued by the card issuing authority if any card is issued in the previous address, OR
** Name Deletion Certificate from the parent or guardian family card or Non-inclusion of name Certificate issued by the card issuing authority in the previous address, OR
** No card certificate issued by the card issuing authority, if there is no family card in the previous address, AND
** Particulars regarding earlier application for family card, including registration number and details of rejection, if any- AND
** Details of LPG connection, if any, with details of name of consumer in whose name it is registered, consumer number, LPG agency and Oil Company name. AND
** Mobile Number or Email addresses may be filled up in the format to enable this department to send an automated message (to be activated by end 2008) to the applicant on the status of the application. AND
** A self addressed and stamped postal cover or postcard to enable the office to communicate the results to the applicant.

Application Fee :
** Government of Tamil Nadu have prescribed Rs 5 as the fee for a new ration card. This amount has to be paid to the AC or TSO office concerned
** Applicants are requested NOT to pay any bribes to any staff or antisocial elements (brokers). Any such requests may be reported to this office by email to the Commissioner, Civil Supplies and Consumer Protection.

Receiving Process :
** As soon as the applicant receives information about the readiness of the ration card from the AC/TSO office concerned, he/she may go in person on any Monday or Friday or the date specified in the post card/SMS/Email from the AC/TSO office concerned to collect the card after surrendering the acknowledgement slip issued at the time of submission of the application, within 15 days of receipt of the post card.
** Applicants are requested to keep a copy of the ration card outer cover (back and front) in safe custody OR record the Ration Card Number and shop ID in safe place to enable applying for a duplicate family card, in case the original is lost.
** In case, the head of the family (applicant) is not able to collect the ration card due to any valid reason, the applicant/head of family may send a letter authorizing any other member of the family to collect the family card on his/her behalf. Such a letter must have the signature of the other member of the family attested by the applicant. The person so authorised may collect the card after surrendering the acknowledgement slip issued at the time of submission of the application.
** The AC/TSO may refuse to hand over the new family card to such a person if he has a reason to suspect the bonafides of the person authorised. The AC/TSO may then send a reply by postcard to the applicant stating the reasons for the refusal to handover the card.

For Delay, Contact :
** Applicants may contact the Assistant Commissioner or Taluk Supply Officer concerned and find out the reasons for the delay.
** Officers and staff of the department are liable for action if they wantonly delay applications.
** Applicants may speak to Deputy Commissioner, North or Deputy Commissioner, South if within the city of Chennai and it’s belt area.
** Applicants may speak to the District Supply and Consumer Protection Officers of the district concerned.
** If the AC or DC offices do not respond, applicants may also, if needed, also report the same by email or telephone to the Commissioner, Civil Supplies and Consumer Protection.

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