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DJB Application For New Water Connection/ Track Status/ Pay & Print Bill Online : Delhi Jal Board

Name of the Organisation : Revenue Management System (djb.gov.in)
Type of Facility : Apply New Water Connection/ Track Application Status/ Pay & Print Bill Online
Location : Delhi

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Website: https://djb.gov.in/DJBRMSPortal/

Eligibility For New Water Connection :
** Any resident of Delhi – Owner of premises/Tenant/Occupier who has valid identity as proof of residence/ownership/NOC from the owner of the house

Application Form for New Water Connection :
** The application form is available at every office of Zonal Revenue Officer of DJB (Annexure – ‘I’) at a nominal fee of Rs.10 towards the cost of the form and processing fee.
** One can visit DJB consumer portal from where the form can also be downloaded.
** At the time of depositing the payment for new connection, Rs. 10/- is required to be deposited along with it if the form is downloaded from the site.
** The application forms can be submitted, on all working days in the office of concerned Zonal Revenue Officer.

Mutation Application Form

Requirements for sanction of new water connection :
Any resident of Delhi can apply for water connection to DJB (except in the area under the control of NDMC and Delhi Cantonment Board) subject to the following conditions –
** The colony where the applicant resides should have been taken over by the DJB for water supply.
** It is technically and legally feasible to supply water.
** The applicant should have proof of residence like Ration Card, Voter’s Identity Card, Ownership proof or NOC from the owner of the house, if the applicant is tenant /occupier.
** The premises for which the water connection is applied for must have no arrears of previous dues on account of water charges etc.

Procedure for regularization of unauthorized water connections :
On payment of the following charges, an unauthorized water connection can be regularized, subject to the technical legal feasibility and a payment of following charges –
** Penalty of Rs.3000/-.
** Water Charges for the respective Category for the past three years.
** Water Development Charges/Sewerage Development Charges, wherever applicable.
** Usual initial charges such as opening fee, water advance and Road Restoration Charges etc.

Search Rebate Details and Amount Payable

Viewing and Printing of Bill:
Please Enter Your KNO in the link given below to view bill.

Get Bill Here

New KNO:
Dont Know Your New KNO? Get Here
Please provide your old system consumer details to know new KNO.

View Balance And Last Receipt:
Please Enter Your KNO in the link given below to view receipt.

Get Receipt Here

Payment Gateway:
Charges :

Internet Payment : Rs. 5 per transaction for transaction payment amount of upto Rs.500.
Internet Payment : Rs. 10 per transaction for transaction payment amount of Rs.500 and more.
Debit Card Payment: Rs.18 per transaction ( for transaction payment of any amount) .
Credit Card Payment: 1.00% of the Citizen Payment Amount subject to minimum of Rs. 5 per transaction.

Pay Online

Track Application Status:
Please Enter Your Application Reference Number and Click the Get Status button to track the status.

Check Status

Consumer Registration :
To View/Print Bills/Receipts, Submit and Track Grievance, Receive Bills/Receipts on eMail, Alerts on Mobile and more.

Register Here

Forgot Password? Get Here

Login Here

17 Comments
Add a Comment
  1. Pravin kumar mishra

    I want to cancele my ARN No due to wrongly water connection select I want to apply for domestic but unfortunately selected commercial so I want to cancele my ARN No please help me how can I cancel my applied ARN No

  2. i am poonam pandey apply for conection sep-2020 but not response

  3. I applied for new water connection but I don’t have any response from djb my application no. Is 2193132 and diary no. Is 42731

  4. Apple I have new water connections no response pls ARN 232470024814 date 7 oct 20 pls k no

  5. Applied for new connection in October 6 2020 but got no response.

  6. I want to know my status of my application of water connection my KNO NO. is 9189459975
    And application no. Is 346259481745
    Kind u please tell me how can I knowtha status of my application

  7. By mistake, my KNO is deleted but I have my ARN number. What can I do for finding my KNO?

  8. My new water connection ARN number is 276923005946 &file number is 2006102. Please tell me the status of connection.

  9. I have applied new water connection around 1 month ago. But the website shows the cancelled status. I want to know that what problem is going on and why it is cancelled. I want to know the reason.

  10. I want to know my kno because there is no message received for reference number ARN 517554288248 & file no 124339. Please provide kno.

    1. Hi sir,

      As per consumer copy diary no 2129814 on dt 13.09.19

  11. HOW I WILL KNOW MY KNOW NUMBER? BECAUSE I HAVE WATER CONNECTION NUMBER AS 43553.

  12. How to apply online application for new water connection in North Delhi- Narela?

  13. I would like to purchase new water connection for my residence Arjun Nagar Safderjung enclave. I would like to know the procedure and amount to be paid for new connection.

    1. Application Form for New Water Connection :
      ** The application form is available at every office of Zonal Revenue Officer of DJB (Annexure – ‘I’) at a nominal fee of Rs.10 towards the cost of the form and processing fee.
      ** One can visit DJB consumer portal from where the form can also be downloaded.
      ** At the time of depositing the payment for new connection, Rs. 10/- is required to be deposited along with it if the form is downloaded from the site.
      ** The application forms can be submitted, on all working days in the office of concerned Zonal Revenue Officer.

  14. I have purchased one ground floor in E-9 Masjid Moth (GK.3). I would like to get the water connection in my name. I would appreciate it if you could guide me as to what documents are required.

    1. SRequirements for sanction of new water connection :
      Any resident of Delhi can apply for water connection to DJB (except in the area under the control of NDMC and Delhi Cantonment Board) subject to the following conditions –
      ** The colony where the applicant resides should have been taken over by the DJB for water supply.
      ** It is technically and legally feasible to supply water.
      ** The applicant should have proof of residence like Ration Card, Voter’s Identity Card, Ownership proof or NOC from the owner of the house, if the applicant is tenant /occupier.
      ** The premises for which the water connection is applied for must have no arrears of previous dues on account of water charges etc.

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