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BMC Grievance Submit & Check Complaint Status Online : Bhubaneswar Municipal Corporation

Name of the Organisation : Bhubaneswar Municipal Corporation (bmc.gov.in)
Type of Facility : Raise Grievance & Check Complaint Status Online
Location : Bhubaneswar

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Website : http://bmc.gov.in/

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Grievance :
Grievance Redressal module of Odisha e-Municipality facilitates the user to raise grievances online with an objective of faster redressal and effective monitoring of grievances of Bhubaneswar Municipal Corporation.This ensures absolute transparency to the citizen so that he/she can track the redressal of the raised grievance.

The available facilities are as follows :
Raise Grievance
Search Grievance Details

Please navigate to “Raise Grievance” to submit your grievance.

Raise Grievance :
Grievance can be raised via various means.

They are as follows :
** Raise grievance Via Phone
** Raise grievance online Via Internet
** Raise grievance Via Counter
** Raise grievance Via Post
** Raise grievance Via Fax
** Raise grievance Via e-Mail

Lodge Complaint Here : https://ulborissa.gov.in/or/ulb/citi…&ulb=%2Fulb001

Time limit to file a Complaint/Grievance :
By using Internet, Grievance can be lodged round-the-clock.

Types of Grievances that can be registered :
Civic Infrastructure :
** Removal of obstacles on road like sudden tree falling etc.
** Removal of Water Stagnation during heavy rain
** Road Cutting Permission
** Repair of Potholes / Patch Works
** Minor Repairing of existing Road
** Repairing of Drain
** Repairing of Drain with Cover Slab
** Repairing of Bridge & Culvert
** Renovation of Ponds and Wells

Enforcement :
** Removal of Encroachment causing obstruction to Traffic
** Unauthorised encroachment on Road Side / footpath / Municipal Land
** Unauthorised Construction / Demolition of Govt. Land (With G.A Deptt. aid)
** Removal of debris by the owners by issuing notice
** Kine House Service
** Vending Zone

Holding :
** Holding Tax Assessment / Vacancy Remission
** Extract of Assessment
** Mutation on Holding Tax
** Information regarding the Assessment of Holding Tax
** Assessment order for new and improvement to the existing building

License & Parking :
** Issuance of Fresh / Renewal Trade License
** Advertisement
** Temporary License
** Cart & Carriages
** Roadside Parking / Parking Issue

Poverty Alleviation :
** Information on BPL Card
** Supply of Form and acceptance thereof for Old Age Pension(SOAP/NOAP/NFBS/ODP)
** Supply of Form & Acceptance for Self Employment Scheme
** Supply of Form & Acceptance for Balika Samurdhi Yojana(BSY)
** Supply of Form & Acceptance for Imparting Training to Eligible Candidates
** Assistance in formation of SHG / T&C Society / DWCUA Groups

Sanitation & Public Health :
** Lifting of Garbage
** Sweeping of Roads
** Removal of Debris & Construction Waste Material (Cost Involved)
** Replacement of Garbage bins
** Removal of Dead Animals & Carcases
** Anti Malaria (Larva) Operation
** Issuance of Birth / Death Certificate after submission of Treasury Challan
** Correction in Birth / Death Certificate
** Issuance of Birth Certificate as per Court Order
** Food License
** Drain Choking
** Express Cleaning Service (Cost Involved)
** Disposal of Unclaimed Dead bodies
** Illegal Draining of Sewage to Public Drains / Roads, Open Sites etc.
** Absenteeism of door to door garbage collector
** Non Cleaning of dustbins
** Soak pit filed up / Not Cleaned (Cost Involved)
** Nuisance by Garbage Tractors or Trucks

Street Light :
** Repairing of Tube Lights on Main Roads (Excluding Privatised Wards)
** Repairing of Sodium Light on Main Roads (Excluding Privatised Wards)
** Repairing of Street Tube Lights other than Main Roads (Excluding Privatised Wards)
** Repairing of the Sodium Light other than Main Roads (Excluding Privatised Wards)
** Installation of New Light on Main Roads & Public Places (Subject to availabilty of Funds)

Other Services :
** Issuance of Marriage Certificate
** Registration of Marriage
** Requisition for Sludge Pump (As per availability on Spot)
** Requisition for Roller (As per availability on Spot)
** Requisition for Excavator (As per availability on Spot)
** Requisition for Electric Ladder (As per availability on Spot)
** Requisition for Water Pump (As per availability on Spot)
** Requisition for Water Tanker (As per availability on Spot)
** Booking of Kalyan Mandap/Yatri Niwas/Conference Hall

Complaint Status :
You can view the status of the Complaint / Grievance online by providing the Complaint Reg. No. over http://ulborissa.gov.in .The details of the action taken or the Grievance is currently pending with whom can be viewed.

Contact Postal Address :
Bhubaneswar Municipal Corporation,
Deputy Commissioner Office
Vivekananda Marg,
Gautam Nagar,
Bhubaneswar-14

6 Comments
Add a Comment
  1. Surinder singh Oberai

    Roads
    ** Removal of Debris & Construction Waste Material

  2. On 25.12.2020 i lodge complaint on 1916 bearing complaint No, 0722546229 regarding illegal construction and encroachment on road. till date no action has initiate by L- Ward officer. I personally talk with Mrs. Manali Parab Madam, she assured me she will take action but did not take action hence, on 01.01.2021 i lodge written complaint also.

  3. Surprisingly the holding tax computation,collection,rejection is left at the mercy and missions of tax collectors. Each year the tax collector says that the holding tax is low and unless revised is not acceptable. This way the house owner is regularly harassed and humiliated. Most house owners in bhubaneswar are senior citizens and they are this way tortured by tax collectors. Also in general it is noticed monopoly by tax collectors while computing tax. While under similar conditions neighbors pay much less a particular holding charged very very high. There may be reasons for this favor. If online payment method is notified in news channels and new papers higher revenue could be earned and torture & humiliation by tax collectors avoided.

  4. Is ulborissa.gov.in an unsafe website? When I try to open this site, I find security warning and I am advised not to open this. Now how could I view my grievance detail and action taken relating to my grievance? Is there any safe website of BMC, Bhubaneswar to view my grievance details and its present status?

  5. My complaint No. is 112/2014 (via Internet). How could I know what action has been taken to settle the issue?

    1. You can view the status of the Complaint / Grievance online by providing the Complaint Reg. No. over ulborissa.gov.in .The details of the action taken or the Grievance is currently pending with whom can be viewed.

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