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KWA Kerala : Pay Bill, View Bill & Ledger Online

Name of the Organization : Kerala Water Authority (kwa.kerala.gov.in)
Type of Facility : Pay Bill / View Bill/ Ledger Online
Location : Thiruvananthapuram

Website : http://www.kwa.kerala.gov.in/

Kerala Water Authority e-Payment Service :
Steps for payment of water charge through online payment :
Step 1 :
Click the link “Create new account” for registering.

Step 2 :
Give the details and security keyword as directed and click the button “Create Account”. The registration details can be got from the bill as shown in the next page. “Consumer ID” “Consumer Number”

Step 3 :
After successful submission, following message will be displayed. To login, click on the link given below

Login Here : http://epay.kwa.kerala.gov.in/

Step 4 :
Enter the Consumer ID and the password to log in.

Step 5 :
Name, Address, Bill No, bill date, bill amount will be displayed and then click the “Proceed” button.

Step 6 :
After clicking “Proceed”, the page will be forwarded to the BillDesk site where the consumer has to opt the payment option and furnish the details as required to make the payment.

Step 7 :
An output containing the Name, Address and payment details will be generated. This output can be printed out or saved for future references.

Step 8 :
After successfully completing the payment, the consumer can go back to the home page using the “Back to home page” link or log out using the “Log Out” link.

Note :
An additional charge of Rs. 10/- per transaction for net banking will be charged.
2% of the transaction value for credit cards.
For failed transaction the debited amount will be reversed back to your account within the time limit of the designated bank.

If you have any question or doubts regarding this service, contact the Kerala Water Authority Database Administrator in the e-mail address provided below. onlinepayment AT kwa.kerala.gov.in

Note :
** An additional charge of Rs. 10/- per transaction for net banking will be charged.
** 2% of the transaction value for credit cards.
** For failed transaction the debited amount will be reversed back to your account within the time limit of the designated bank.

If you have any question or doubts regarding this service, contact the Kerala Water Authority Database Administrator in the e-mail address provided below. onlinepayment AT kwa.kerala.gov.in

View Bill Online :
** Enter the Consumer Number or Consumer ID.
** Type the code.
** Click on View Bill Button.

View Bill Here : http://eservices.kwa.kerala.gov.in:8080/kwa/online_bill_form

View Ledger Online :
** Enter the Consumer Number or Consumer ID.
** Type the code.
** Click on View Ledger Button.

View Ledger Here : http://eservices.kwa.kerala.gov.in:8080/kwa/ledger_form

Kerala Water Authority :
Kerala, the ‘God’s Own Country’, lies in the extreme Southern part of India. It has an area of 38863 sq.km and a population of 3.18 crores. Kerala Water Authority, on behalf of Government of Kerala is entrusted with the task of providing quality drinking water and sewage services in an eco friendly and sustainable manner to the people of the State.

Kerala Water Authority (KWA) is responsible for the design, construction, execution, operation and maintenance of most of the water supply schemes and also for the collection and disposal of the waste water in the State of Kerala. KWA is also tasked with establishing globally accepted Standards in water supply and sewage.

Contact us :
Kerala Water Authority
Head Office
‘Jalabhavan’
Vellayambalam
Thiruvananthapuram

Emergency/ Helpline :
2328992
155313 (Toll free)

Jency:

View Comments (97)

  • WORST WEBSITE - NO BILLS FORWARDED TO THE EMAIL ADDRESS OR RETRIEVE FROM THE WEB PORTAL - THERE IS NO SUPPORT AVAILABLE

  • on verifying kws bill on line, on 9.8.20 I cleared by dues Rs.944 by transfering funds on line. To my surprise I got bill from the line man
    who visited for meter reading for Rs.1040 comprising of Rs.688 as arrears,
    fine Rs.5 and inspectioncharge Rs.4 along with current bill for Rs.343.
    On verifying ur site"view bills" I could see a Bill adding another Rs.10
    making my total dues Rs.1050
    I regret for having attempted to avail THE ONLINE SERVICE OF KWA!
    Shame on ur part KWA. You may procure a better software and engage competant personnel to handle it or else the poor customers will be in
    hotwaters.
    Can I get a reply as to what happened to the remittance dt 9.8.20 for Rs.944.
    .................................k.sambasivan cust.id 2114106522
    con no.PLM/6275/

    On 9.8.20 an amount ofRs.944 transferred to u on line in full settlement of
    my dues as appeared in your site "view bills"
    To my surprise I got a bill on 19.8.20 for Rs.1040 from the line man. This includes Rs.688 as arrears and fine thereon. How can this happen?
    On visiting your VIEW BILLS SITE I can see a bill for me for Rs.1050.
    To get a clarification for this I tried all the tel numbers available on site, but nobody lifts/the phone not active.
    Can I get a clarification please.
    K.Sambasivan, consumerNo.PLM/6275/D id. 2114106522

  • My con.id is 2114106522 - con no. PLM/6275/D
    ON 9.8.20 I have remitted Rs.944 to KWA thro online payment. This is the
    dues from me as shown in your site. Pl confirm that this has been received
    and accounted.
    To my surprise I recd bill no.64742760 dt 19.8.20 through kwa lineman. In
    this there is a demand of Rs.1040(Rs.343 current water charges and Rs.the rest as arrears) How can this happen?

  • DUE TO COVID-19 WE ARE HELDUP IN tirupur.WE ARE UNABLE TO ACCESS YOUR WEBSITE.KINDLY DO SOMETHING.

  • payment duplicate bill canot given in water authority but in kseb is very easy get

  • I am trying to pay online for the last 3 months, but not possible and hence, there is an arrear status. Water Authority has got the worst online payment portal.

    • agree
      they need both consume nos and Consumer ID
      the Consumer ID is missing in bill , besides they come to read meter once in 6 months so one keeps these bills

    • Since last 1 months, web site not accessible. Now I got a bill double the amount with a fine. Please make the site customer friendly.

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