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Indian Bank : Block Lost/ Stolen Credit Card

Name of the Organisation : Indian Bank (indianbank.in)
Type of Facility : How to Block Lost/ Stolen Indian Bank Credit Card?
Location : Chennai

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Website : https://www.indianbank.in/

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Block Lost/ Stolen Credit Card :
Lost Your Card? Block Immediately through our Credit Card Customer Care Centre.

To Block Your Credit Card, Contact
Indian Bank Credit Card Centre
3rd Floor, Indian Bank Building,
66, Rajaji Salai,
Chennai-600 001

24 hours toll free Customer Care number : 1800 425 00000

For all General enquiries / queries related to Credit Cards ( Balance outstanding, payment received, Latest Transactions, Unbilled transactions, PIN mailer request ) and also for ‘Blocking the Cards’

Credit Card Centre Contact Numbers :
(Monday to Friday- 10.00 am to 5.00 pm & Saturday :10.00 am to 2.00 pm. Except for Sundays and Bank Holidays of Tamil Nadu)

Contact:
Customer Care Officer – 044 – 25262999
Alternate numbers – 044 – 25221321
Fax – 044 – 25261999
Email – Creditcard@indianbank.co.in

Grievance Redressal Officer :
S. Kolappa Pillai , Senior Manager
Phone No – 044 2522 1321
Email id – kolappa.pillai@indianbank.co.in

If the complaint/grievance is not resolved within 30 days, matter has to be referred to :
Chief Manager,
CO-Credit Card Card Centre
3rd Floor, Indian Bank Building
66, Rajaji Salai,
Chennai – 600 001
Ph : 044 – 2526 3999
Email : ramarao.b@indianbank.co.in

If the grievance is still not redressed, the matter is to be referred to :
Assistant General Manager
Corporate Office, Indian Bank
254-260, Avvai Shanmugam Salai
Royapettah, Chennai – 600 014
Ph : 044-2813 4106
Email : gsukumaran@indianbank.co.in

Know About Indian Bank Credit Cards :
Card Services :
The Credit Card is the property of Indian Bank. It is not transferable and the usage is subject to the Terms and Conditions mentioned herein and any additional conditions stipulated by Indian Bank from time to time. The Card Member shall sign on the reverse of the Card immediately on receipt.

Use of the Card :
IB Global Credit Cards are valid worldwide across Merchant Establishments that have the Visa sign. However, Indian Bank and the Merchant Establishment concerned, reserve the right, at any time, to refuse the use of the Credit Card at that Merchant Establishment for any reason whatsoever.

The Credit Card may be used only for bonafide personal or official purposes and its use is not permitted to be used commercially for the business of the Card Member except in case of Business Cards. It is clarified that the charges incurred may, in case of some Merchant Establishments, include a charge for the availment of the purchase or other facility.

On usage of the card at the Merchant Establishment, the Card Member must collect the copy of the charge-slips at the time of signing the charge-slip. Normally, Indian Bank shall not provide copies of the charge–slips to the Card Member; however at the sole discretion of Indian Bank, copies may be provided at a charge mentioned in the Schedule of Charges provided the Card Member submits the request in writing within 3 months from the date of transaction

The Card Member accepts that Indian Bank may selectively agree to provide him with the facility of effecting mail order or telephone order purchases. The Card Member is aware that in case of mail order or telephone purchases, the charge-slips will not be signed by the Card Member at the time of the purchase. Accordingly, the Card Member accepts that, even in the event of any dispute regarding the authenticity or validity of such a purchase or a charge, for any reason whatsoever, the Card Member will clear the outstandings. This dispute shall be a matter to be settled by the Card Member with the concerned Merchant Establishment. Indian Bank shall not be liable, in any manner whatsoever, for the same.

(a) The Card may be used :
Within the Credit Limit notified by Indian Bank to the Card Member
** Not after the last date (expiry) of the month embossed on its face.

(b) The Card Member’s right to use the Card shall cease forthwith :
** In the event of termination pursuant to Clause A below; or
** In the event of loss or theft of the Card

(c) The Card Member agrees that he has made a standing request that renewal and/or replacement Cards be issued to him until such time as the Indian Bank HO Credit Card Centre or its 24-hour Customer Care Centre is notified otherwise subject to the sole discretion of Indian Bank

(d) The Card Member undertakes to act in good faith at all times in relation to all dealings with the Cards and Indian Bank.

For More Details, Logon to www.indianbank.in

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