MilesWeb Nashik Graphic Designer & Hosting Support Engineer

Organisation : MilesWeb
Designation : Graphic Designer
Skills : Knowledge of HTML, CSS and XHTML
Office Location : Nashik
Website : https://www.milesweb.com/careers.php

Hiring Dynamic Professionals in MilesWeb

1. Graphic Designer

Job Description:
** Understanding design requirements through design briefs
** Creating and designing various elements for digital collateral

Related / Similar Job : Silk Route Media Mumbai Graphic Designer

** Designing images and graphics for websites, social media posts, and newsletters
** Come up with plans for creating creative designs for design projects that meet the branding requirements
** Conceptualizing and developing graphics, design concepts, and layouts
** Assure all designs are completed on schedule time and with high quality
** Prioritizing and managing multiple designs within its specs
** Perform retouching and image manipulation
** Should be able to work with a broad range of media and graphic design software

Skills Required:
** Exceptional graphic design skills
** Skillset in graphics, Adobe Photoshop, Adobe Illustrator, Adobe Flash, CorelDraw, etc
** Good knowledge and understanding of image composition, aesthetic design, and typography
** Experience in photo-editing
** Knowledge of HTML, CSS and XHTML is preferred
** Innovate design and creative skills
** Good presentation and communication skills
** Should have completed a Bachelors degree in graphic design, art, or similar is preferable

2. Hosting Support Engineer

Job Description:
**Communicate with clients through email and live chat
**Improve customer service experience by understanding and emphasizing clients needs
**Maintain attendance regularly, thereby accepting the daily schedule as assigned
**Take complete responsibility for resolving challenging customer issues & escalating when required
**Determine customer needs and provide an apt solution
**Focus on customer satisfaction by offering additional tools, services, and products

Skills Required:
**Ability to communicate well (both written and verbal)
**Proficiency in communicating accurately and clearly
**Good writing skills- ability to compose grammatically correct and to the point written response
**Good comprehension skills- must be able to clearly understand and state the issues described/enquired by the clients
**Having a basic understanding of web hosting is a must
**Should possess outstanding typing skills
**Rightly explain the knowledge of the Internet, milesweb.com website, and market competitors
**Demonstrates adept knowledge of email applications
**Excellent customer support skills, including owning a good focus on the customer issues in the fast-growing environment
**Demonstrates interpersonal skills with a varied client base
**Demonstrated skills in conflict resolution, negotiation, and de-escalation
**Able to work overtime as needed – as much as 60 hours a week
**A good problem-solver, decision-maker, and time manager
**Should be able to prioritize tasks based on their urgency and importance
**Ability to tackle problems logically and rationally
**Highly motivated and self-disciplined
**In addition to multi-tasking skills and operating in an energetic environment, we look for a candidate who is creative and analytical with a passion for exceptional customer service
**Should be willing to learn new skills and technologies
**Ability to adapt and adjust according to the changes in the work environment
**Work and coordinate with all teams, including sales, support, and marketing

3. Linux System Administrator

Job Description:
**Monitor load and uptime of physical web servers
**Monitor service performance
**Analyze abuse patterns and suggest countermeasures
**Deploy new servers (software level)
**Identify and combat unusual DDoS attacks
**Develop supervision for sub parts including FTP, Lite speed, Bitninja, CloudLinux OS, MySQL, R1Soft
**Ask precise questions to customers for a quick understanding of the root problem
**Assist our Customer Success specialists to examine service problems from the client-side and suggest them
**Communicate with clients through different modes like email and live chat to resolve the issues
**Systematically send unresolved issues to the suitable internal teams
**Manage multiple open issues at a time
**Touch on optimization and automation tasks on multiple projects with tools available (Ansible)

Skills Required:
**Good experience with Linux and OS variants
**Experience with Plesk, cPanel, and DirectAdmin
**Must have experience with critical web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat)
**Experience with Content Management Systems (CMS) like WordPress, Codeigniter, Magento
**Must know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
**Must understand and write scripts in PHP, Python, Bash, or other programming languages
**Excellent command of English communication skills (written and verbal)
**An individual who is always willing to learn new things and is ready to take on new challenges

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